MoldSight / Help & answers

A clearer picture,
before you begin.

Learn how MoldSight approaches manufacturing quality, what a deployment involves, and where to find plan and support information.

11 answers across all topics

What does MoldSight do?

MoldSight is a manufacturing quality intelligence platform. It uses machine and sensor data to help teams identify potential defects, monitor process drift, and investigate the signals behind quality changes.

Which manufacturing processes does it focus on?

The platform focuses on injection molding, die casting, and CNC machining. Relevant signals and quality targets depend on the process, equipment, and available data, so a deployment starts with a review of your production environment.

Is this an environmental mold testing service?

No. MoldSight focuses on manufacturing processes and production quality. The word molding refers to industrial production, such as injection molding and die casting.

Does AI replace our inspections or quality team?

Predictions are decision support. Your operators and quality engineers remain responsible for investigation, process adjustments, inspections, and release decisions. Model performance depends on the process and data; predictions do not guarantee defect-free production.

Can we use our existing sensors and machines?

MoldSight is designed to work with existing production signals where compatible access is available. Relevant sources include cavity pressure sensors, thermocouples, accelerometers, and machine PLCs. Share your equipment and sensor setup so compatibility and any additional hardware can be assessed.

How does edge and cloud deployment work?

The platform describes local edge inference for production signals, with cloud capabilities for analytics and model management. Network requirements, hardware placement, and the data sent to the cloud should be agreed as part of the deployment scope.

Which integrations and protocols are available?

The product describes OPC-UA, MQTT, and Modbus TCP connectivity, alongside machine, sensor, MES, and ERP integrations. Specific machine models, controller versions, permissions, and integration work need to be confirmed for your site.

What should we prepare for a deployment discussion?

Bring your machine and controller list, available sensor data, the defects or process changes you want to understand, and any networking or security requirements. This helps define the scope, success criteria, responsibilities, and a realistic schedule.

What plans does MoldSight offer?

The published plans are Line for a production line or cell, Plant for broader plant visibility, and Enterprise for larger or custom deployments. Line is listed at $1,200 per month or $12,000 per year; Plant at $3,500 per month or $36,000 per year. Enterprise pricing is by quote. See Pricing for included features and confirm commercial terms with the team.

How long is production data retained?

Published plan retention is 30 days for Line, 90 days for Plant, and unlimited for Enterprise. Confirm the applicable retention, export, and deletion terms in your agreement. The Legal page describes the site's current data policies.

How do we discuss access or get help?

Use the Contact page for the published contact details, or email hello@moldsight.com. Include your process, equipment, and what you need help with. Access, onboarding, and support commitments should be confirmed with the team.

A question about your line?

Let’s start with the details.

Share your process and equipment so the conversation can focus on your production environment.